This job is a Social Media Intern. You'll manage social media, analyze metrics, and improve customer experience. You might like this job because it's a great way to learn about social media marketing and customer service.
Job Description:
- Manages the company’s social media accounts and posts content.
- Brainstorms campaign ideas.
- Monitor various social media platforms such as Facebook, Instagram, and Twitter.
- Analyzes analytics to gauge the success of campaigns.
- Understands the overall concept of the company, including the brand, customer, product goals, and all other aspects of service.
- Provide suggestions to management for improving customer experience on social platforms and internal processes.
- Learns and becomes proficient in internal software systems.
- Assists in creating performance reports.
Job Requirements
- A passion for the industry.
- Knowledge of terminology will be appreciated.
- Computer and social media savvy.
- Excellent organizational and multi-tasking ability.
- Resourcefulness and problem-solving.
- A team player with great communication skills.
- A high school diploma or relevant training will be an advantage.
About Xamble Live Commerce Sdn Bhd
Xamble Live is a live streaming e-commerce business platform. Using intelligent integration of our influencers, content and e-commerce know-hows, we provide end-to-end live video commerce solutions from live video production, automated order management to online payment and product fulfilment. Our unique technology combined with our vast influencer platform and onboarding training empowers companies to be independent and self-sustaining as they propel and scale in this fast-growing field of live commerce.